Telecom

Emergence of wireless communications technologies has put tremendous amount of pressure on telecommunications businesses.

Customer acquisition and retention, customer experience management, and operational nimbleness are some of the challenges telecom industry faces today. These challenges, however, also provides opportunity for companies to get nimble and efficient by providing better user user experience at lower cost and thus enticing consumers to stick with the company.

The Crossglobe Advantage

• Expertise in exploration of social networking and media technologies that enables interaction, provides opportunities for commerce, opens up revenue stream, and facilitate targeted advertisement.
• Monetizing Big Data insights.
• Realization of greater customer satisfaction through our proven legacy system transformation and business process transformation.

Crossglobe Offerings

• Billing and Customer care services
• Network management
• Order management work-flow implementation
• Application design, development, and maintenance
• Consulting services